A FURIOUS daughter handed a benefits doctor proof her mum was not fit to work — her ashes.
Hatti Broxton, 28, told the Department for Work and Pensions last August her dinner lady mum Louise had died of lung cancer aged 47.
After initially saying the information had been placed on file they sent the doctor to assess if Louise was “fit to work”.
Fuming prison worker Hatti, of Wolverhampton, said last night :”His first words were ‘Hi, are you Louise?.
“I was stunned and said I wasn’t but invited him in and said:’Hang on a minute I’ll go and get her’.
“I walked over to the mantle piece in the lounge where we keep mum’s remains in an an urn decorated with a rose.
“I handed it to him and said ‘This is the Louise Broxton you’ve come to see. She died in August like I told your office at the time.’
“The doctor’s face was a picture and he just said ‘Oh my God” and apologised profusely “I know it wasn’t his fault but I told him I had gone through all the correct channels to report my mother’s passing and his visit was very upsetting.
“He admitted he hadn’t even been through mum’s medical records which would have said quite clearly at the end – deceased.
“Ten minutes after the doctor left I got a frantic call from the DWP office to say they had made a mistake and they wanted to hold their hands up and sincerely apologise.”
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She added ‘I’d love to live in the world that the DWP live in – the one where my mum’s still alive. “But she’s been gone for seven months and something like this doesn’t make our loss any easier.”
The DWP has apologised to Hatti and is investigating the blunder.